Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
This Privacy Policy describes how LSAIAGENCY (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit lsaiagency.com or use our AI services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of information:
A. Information You Provide Directly
Name
Email address
Phone number
Payment information (processed securely via Stripe)
Messages, prompts, and conversations submitted through our AI systems
Call recordings and voice transcripts
Customer support communications
B. Information Collected Automatically
Although we do not use tracking cookies, we may collect limited technical data through analytics tools, including:
IP address
Browser type
Device information
Usage data (pages visited, session duration, interactions)
C. Client-Provided Data
If you are a business client, we may process contact data, call data, and communication records related to your customers on your behalf.
2. How We Use Your Information
We use personal information to:
Provide and operate AI receptionist and automation services
Process payments through Stripe
Improve and optimize AI systems and workflows
Generate transcripts and automate responses
Provide customer support
Communicate about services
Comply with legal obligations
Protect against fraud, misuse, or security threats
3. AI Data Handling & Model Improvement
As an AI agency, we process conversational inputs, prompts, and communication data.
Data may be used to improve system performance, workflows, and service quality.
We utilize third-party AI providers, including OpenAI.
We configure our AI tools in accordance with vendor privacy settings.
Where applicable, users may request that their data not be used for AI improvement purposes.
We do not knowingly use personal data for independent commercial resale or public model training.
AI outputs are automated and may involve automated decision-making processes such as lead qualification or workflow routing.
4. Call Recordings and Transcripts
If enabled, calls may be recorded and transcribed for:
Service delivery
Quality assurance
AI processing
Workflow automation
By interacting with systems that include recording functionality, you consent to such recording where permitted by law.
5. Payment Processing
We do not store full credit card numbers.
All payment transactions are processed securely by Stripe in accordance with PCI-DSS standards.
6. Third-Party Service Providers
We may share necessary data with trusted third parties that help operate our services, including:
GoHighLevel (CRM and automation)
OpenAI (AI processing)
Stripe (Payments)
Twilio (SMS/voice services)
These providers process data only to deliver services to us and are contractually obligated to safeguard information.
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising.
7. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain active accounts
Comply with legal obligations
Upon verified deletion request, we delete applicable personal data unless required to retain it for legal, billing, or security reasons.
8. Data Security
We implement reasonable administrative and technical safeguards, including:
Encryption in transit (HTTPS/TLS)
Encrypted data storage
Access controls
While no system is completely secure, we take appropriate steps to protect personal data.
9. Your Privacy Rights
Depending on your location (including Texas, other U.S. states, and Canada), you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Object to certain processing
Opt out of AI improvement use (where applicable)
We honor Global Privacy Control (GPC) signals where technically feasible.
To exercise your rights, contact us at:
We may verify your identity before processing requests.
10. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
11. International Transfers
We primarily operate in the United States and Canada. We do not intentionally transfer data internationally outside these regions beyond necessary service-provider infrastructure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or your personal data, contact:
LSAIAGENCY
Email: [email protected]
Website: lsaiagency.com